Terms of Service

Last updated: October 6, 2026

Introduction

Welcome to Bloom. By accessing or using our service, you agree to be bound by these Terms of Service. Please read them carefully before using Bloom to create, maintain, and use brand context and assets through connected agents, products, and platforms.

Using Our Service

When using Bloom, you agree to:

  • Use the service for its intended purpose of creating, maintaining, and using brand context and assets
  • Provide accurate account information
  • Maintain the security of your account credentials
  • Not use the service for any illegal or unauthorized purpose
  • Not attempt to harm, disrupt, or reverse-engineer the service

Source Analysis

You can provide a website, social media, files, or a combination of sources for brand analysis. Our service processes this material to create and update brand profiles and Brand Skills.

When you provide a URL for brand analysis, our service accesses publicly available content from that website. We respect robots.txt directives and only collect information that is publicly accessible. We do not access password-protected areas or circumvent access controls.

Bloom is not responsible for the content, accuracy, or availability of any third-party websites analyzed through our service. We make no representations or warranties regarding third-party content.

Website owners who wish to exclude their site from our analysis may do so via robots.txt or by contacting us at support@trybloom.ai

Ownership of Generated Content

You retain ownership of the brand assets generated through our service. Once generated, these assets are yours to use for your business purposes. We do not claim ownership over your generated content.

You grant us a limited license to store and process your generated content solely to provide and improve the service.

AI-Generated Content Disclaimer

Our service uses artificial intelligence to create brand profiles and Brand Skills and to generate brand assets. You acknowledge that:

  • AI-generated content is provided "as is" without warranties of any kind
  • Generated assets may not be unique and similar outputs may be generated for other users
  • You are responsible for reviewing generated assets before using them
  • We do not guarantee that generated content is suitable for any particular purpose
  • We are not responsible for how you choose to use generated assets

Limitation of Liability

To the maximum extent permitted by law, Bloom and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the service.

Account Termination

To delete your account, sign in to Bloom, open Account, and select Delete account under Danger zone. If your account owns a team workspace, email support@trybloom.ai for help deleting your account. Deletion removes your account and personal workspace, including its content, and cancels active personal subscriptions. We retain limited account records indefinitely for security and fraud and abuse prevention, along with billing records and information needed to meet legal obligations.

We reserve the right to suspend or terminate accounts that violate these terms or engage in abusive behavior, with or without notice.

Service Changes

We reserve the right to modify, suspend, or discontinue any part of our service at any time. We will make reasonable efforts to notify you of significant changes that may affect your use of the platform.

Updates to These Terms

We may update these Terms of Service from time to time. We will notify you of material changes by posting the updated terms on this page. Your continued use of the service after changes constitutes acceptance of the new terms.

Contact Us

If you have questions about these Terms of Service, please contact us at support@trybloom.ai